Policies
Data retention, rate limits, and refund policies.
1. Data Retention
Data retention policies vary by plan and environment.
| Category | Retention | After Retention |
|---|---|---|
| Production (paid plans) | At least 60 days | Auto-deleted |
| Sandbox (paid plans) | 30 days | Auto-deleted |
| Free Plan | 7 days | Entire endpoint deleted |
| Account Deleted | — | Immediately deleted |
- Usage statistics are kept separately and are not deleted with the records, so dashboard charts stay intact
- To keep data beyond the retention window, set a webhook on the endpoint or poll GET /api/v1/data/<your-slug>/poll
2. Rate Limits
Based on monthly total requests, not per-second.
| Plan | Monthly Limit | Per-Second |
|---|---|---|
| Free | 1,000 | No limit |
| Basic | 100,000 | No limit |
| Pro | 1,000,000 | No limit |
- If you hit the limit, upgrade or wait for monthly reset
- Alert sent at 80% usage
- At 100%: further calls are blocked until the next billing period starts
3. Refund Policy
Refund conditions vary by usage and time.
| Condition | Refund | Notes |
|---|---|---|
| Within 30 days, no usage | Full refund | Immediate processing |
| After 30 days or used | No refund | Use remaining period |